Returns & Exchanges

At OG Kicks, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for items in their original, unworn condition with all tags and security seals intact. Please note that for high-demand sneakers and limited releases, all returns must include the original, undamaged shoebox.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Sneakers

Carefully place the sneakers back into their original box and secure them inside a separate shipping mailer to ensure the product packaging remains pristine.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of your tracking receipt.

4

Verification & Refund

Once our authentication team inspects the item for authenticity and condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing